Tiburon's CSC staff is the first point of contact for all calls placed to client support 24 hours a
day, 7 days a week, including weekends and holidays. Please pass these numbers on to your staff who may
need to contact us for any technical assistance during normal business hours or emergency technical
assistance during non-business hours for clients with applications with 24 x 7 coverage.
CSC Contact Numbers
(877) 445-2110 (CSC phone)
(925) 621-2795 (CSC fax)
(925) 621-2791 (CSC back-up fax)
(510) 579-4609 (back-up cell #1)*
(510) 579-1714 (back-up cell #2)*
*Note: Please use the back up cell phone number if you are unable to
reach a staff member on the toll-free number.
CSC Mailing Address
Tiburon, Inc.
6200 Stoneridge Mall Road, Suite 400
Pleasanton, CA 94588
The Client Support Center email address
support@tiburoninc.com
Client Liaisons
Christine Pond
christine.pond@tiburoninc.com
(925) 621-2722 desk
(510) 648-6549 cell
Melissa Wade
melissa.wade@tiburoninc.com
(925) 621-2717 desk
(925) 353-0678 cell
Client Support Call Center Admin Team Lead
Corinna Rodarte
corinna.rodarte@tiburoninc.com
(925) 621-2724 desk
(510) 579-1714 cell
Please email CSC Webmaster if you have any issues or
suggestions regarding the CSC Web Site.
|
